Step 1: Pls contact us online by Trademanger or send us inquiry by email
Step 2: We will reply you in 24 hours
Step 3: After you confirmed order,we will make invoice for your confirm.
Step 4: After we received payment,we will arrange start production for you.
Step 5: Once order finished and shipped we will email you Tracking # to follow it.
Step 6:We also pay more attention to our after-sales service, if there is something wrong with the products during shipping, Take photos or videos of the problems and send to us,we will try our best to help you , but not including the man-made destroy. And we'll be patient to accept your advice about our products and then develop it..
Q1:Have any concern about our MOQ? The MOQ is 50-100 sets/pieces depends on the jewelry type because of we are an industry and trade integration company and have our own designer team and professional technical operations staff,the factory could't start the production program if the order is not big enough.
Q2:How about the customized product? Any customized order is warmly welcome.Send us pictures and specification,we will check and make the sample as per your request,and we need charge the customize sample's fee,It will be returned when you place an order.In addition,if you want to change the specification,color or the material,contact us no hesitate.
Q3:Any discount possible if I place an order? We have different price ranges (discounts) based on different order quantities. Please contact our sales girl for detailed price information.
Q4:How about your shipping ? We usually ship by famous courier such as Fedex, UPS, DHL, TNT, EMS ect.
Q5:How long is the delivery time? Different products and quantities have different procedures and different timing. The production lead time is 20-35 days. We promise that we would try our best to finish all of your orders within the shortest time.For more information, please contact us directly.
Q6:How about the sample policy? Sometimes a free sample instock is possible and you just freight cost, or give us your courier No.
Q7:More information about payment terms? We uesd Paypal,T/T and Western Union ,Alibaba secure payment,and some others payment you asked is also accept.
Q8:How about the after-sales service? We also pay more attention to our after-sales service, if there is something wrong with the products during shipping,Take photos or videos of the problems and send to us, we will try our best to help you , but not including the man-made destroy.And we'll be patient to accept your advice about our products and then develop it..